Having trouble logging in?

Paskutinis atnaujinimas: Sep 10, 2025

If you’re unable to access your Kaiserex account, here are the most common issues and how to resolve them.

Common fixes:

1. Check your login credentials.
   • Ensure your email address and password are typed correctly.
   • Passwords are case-sensitive — check for typos.
2. Clear your browser cache.
   • Try logging in using an incognito window or a different browser.
3. Reset your password.
   • If login still fails, click “Forgot Password?” on the login screen.
   • Follow the link sent to your registered email address.

Notes:

• If you recently changed your email, contact support to update your profile.
• Ensure you’re using the correct 2FA code from your authentication app (see below).