Not receiving Kaiserex emails?

Paskutinis atnaujinimas: Sep 10, 2025

If you’re expecting an email from Kaiserex but haven’t received it, this guide will help you troubleshoot the most common causes and solutions.

Common email types sent by Kaiserex:

• Registration confirmation
• Password reset link
• Login alerts and security notifications
• 2FA setup or reset requests
• Deposit and withdrawal updates
• Verification (KYC/KYB) status messages

Step-by-step troubleshooting

1. Check your spam and promotions folders

Kaiserex emails are sent from verified domains, but occasionally, email providers (especially Gmail, Yahoo, Outlook) may mistakenly filter them.

Search for:

• "Kaiserex" in your inbox
• Folders like Spam, Promotions, Updates

If found, mark the email as “Not spam” to ensure future delivery.

2. Confirm the correct email was used

Make sure you're checking the same email address you used when signing up for your Kaiserex account.

If you accidentally mistyped your email during registration, contact support to correct it.

3. Add Kaiserex to your email whitelist

To avoid filtering, you can whitelist Kaiserex by adding the sender domain to your trusted contacts:

Add this to your email client’s safe senders list.

4. Still not receiving? Contact support

If the steps above don’t resolve the issue, please reach out to support with the following:

• Your registered email address
• The type of email you were expecting (e.g., password reset, withdrawal confirmation)
• The approximate time you triggered the action

We’ll investigate our email delivery logs and re-send if needed.