How to verify your account (KYC & KYB)

Paskutinis atnaujinimas: Sep 10, 2025

Verification is required to access full functionality on the Kaiserex platform, including trading, deposits, and withdrawals. We follow standard KYC (Know Your Customer) and KYB (Know Your Business) processes using Ondato, our third-party verification provider.

Individual (Personal) Account Verification

Required Documents:

To verify as an individual, you’ll need to upload:

• A valid government-issued ID or passport
• Proof of address (utility bill or bank statement issued within the last 3 months)
• Completion of the KYC form (embedded in Ondato flow)

Verification Steps

1. Register an account on id.kaiserex.com
2. Access the Ondato link from your dashboard or via email
3. Upload required documents
4. Complete biometric face scan
5. Your submission goes through:
   • Automated check by Ondato (ID data match + biometrics)
   • Manual review by Kaiserex’s AML team

You’ll receive an email notification once your verification is approved or if more information is needed.

Common Verification Failures

If your submission is rejected, you’ll be informed via email with reasons. Common issues include:

• Blurry or cropped document scans
• Expired documents (older than 3 months)
• Address mismatch between form and proof
• Biometric (face scan) failure

You may reapply anytime with corrected or updated documents. No need to re-register.

Corporate (Business) Account Verification

Required Documents

To verify a corporate entity, upload:

• Company incorporation documents
• Corporate KYC form
• Valid passport/ID + proof of address for:
  • Directors
  • Ultimate Beneficial Owners (UBOs)
  • Other responsible persons
• Any applicable Power of Attorney (if acting on behalf of entity)

Corporate account Verification Process

1. Register your company account on id.kaiserex.com
2. Submit the documents through the same Ondato link used by individuals
3. Complete the face scans and forms for each responsible individual
4. Review process:
   • Automated document & ID scan by Ondato
   • Manual compliance review by AML officers
5. Support will notify you via email when verification is approved or if further clarification is required

No formal time estimate:

AML handles verifications case-by-case, usually within a few business days.

Updating or Resubmitting Verification

• Rejected accounts can reapply without creating a new account
• Simply re-submit correct documentation or respond to the requests from the AML team